We stayed 2 nights at The Swans Nest Hotel was absolutely wonderful, first impression was lovely. Staff were welcoming & very polite & gave us all the information we needed. Decoration beautiful & very Clean , we were very impressed with our room. It was gorgeous. Breakfast delicious , everything you wanted & more. We had an evening meal celebrating my husbands birthday & the young man & young lady waiting on were great. They secretly put candles on pudding that asked them to do & sang to my husband. ( they did ask if he would mind ) food again delicious & reasonable. We would definitely recommend & go again. Many thanks to all there ***** Sammie & Les 🥂🍾🎉🥰
Sammie
فبراير 2025
Good choice of breakfast and quick service. Room was comfortable and clean with complimentary drinking water each day. A kettle and tea, coffee making materials were also provided in the room. The location was spot on, short walk over a bridge and we were in town, near the RSC theatre, Sheep Street, Tudor world and shops and restaurants.
Philip
أكتوبر 2024
The restaurant was very good. Staff lovely Food is really good value Pleasant surroundings Excellent wine. Reception staff are very nice, friendly, and helpful. Nice lounge and bar area. Room was lovely on the whole. Good size TV with HD channels. Pleasing view of gardens and ferris wheel. Superb location. Definitely like to return
Tilli22
أبريل 2023
We stayed for a couple of nights as we were getting married at the registry office in Stratford. We had a lovely dinner and the staff were great to accommodate my gluten and dairy intolerances. The room was spacious, the beds are big and nice and offered a tranquil environment to get ready for our special day.
Andrea
أبريل 2025
Staff were very welcoming and proactive. They were happy to change our room and did so with warmth and understanding. Thank you Flora. Breakfast was well cooked with enough range, eggs cooked to order. Bar snacks and drinks were enjoyable. The rooms had nice bed linen and a range of pillows. Location is great, a short walk over the river into town. Parking, though, charged, is not expensive and so could leave it for our two day stay.
Alan
فبراير 2025
Very conveniently situated for a trip to the RSC theatre. Great hotel, clean rooms, friendly and efficient staff and food at the Bistro was very tasty. I would recommend this hotel and would happily stay there again.
Part
فبراير 2025
Location was perfect.Although we have walking difficulties ,the walk to the theatre was magical on a dry evening. We had a pre theatre supper at a reasonable price and service was speedy and food enjoyable. The staff were efficient and friendly.One member of the cleaning staff offered to help with luggage .Don't know if it was part of her job but it seemed a spontaneous offer and very kind. Breakfast was good with a good choice of hot dishes. We asked for decaf coffee and the lovely Manager brought it to us as she realised carrying it ourselves would be a wobbly effort on our part.This was much appreciated.Some customers might be confused by the Bistrot being a separate entity with payment made to the restaurant independently. We were return clients so understood how it worked. Thank you all for a super stay .The beds were so comfortable.
Tom
فبراير 2025
The Reception staff were very welcoming . Check in was efficient and went smoothly. They were very helpful when we had queries during our stay ( such as which was the best pub to watch the football) The pub within the hotel was great. All the usual drinks available . Staff were very friendly. Like the fact that Breakfast was cooked to order and brought to your table . Good choice / variations of hot breakfast. Good selection of pastries and cereals . The natural yoghurt was deliciously creamy.
Sally-anne
ديسمبر 2024
Breakfast was good, plenty of choice. Eggs Benedict was good. Location was excellent under 5 minutes walk to theatre and town centre
Wendy
يناير 2025
Friendly , professional and went out of their way to accommodate . It was really cold outside and obviously when you have a door to outside as well as the interior foyer entrance from the hotel something that cannot be helped or I suppose if they haven’t got one installation of a heat curtain…anyway ,yes we felt cold one night in the restaurant by the weather. We installed ourselves in the foyer in front of the fire and immediately the receptionist turned up the heat for us , the restaurant brought our dessert into the foyer for us to enjoy in front of the fire , no bother. I saw the sane staff help a disabled gentleman at breakfast the next day , nothing was too much trouble. We had very accommodating staff behind the bar on both nights stay. Courteous and helpful. The rooms were clean we had a suite which was most comfortable and catered for our needs. The bathroom excellent with a large bath and dual use shower with a rainfall or angled jet option. Would have liked the usual sewing kit and shoeshine which weren’t included but I didn’t ask if these were available. It’s perfect for visiting the butterfly farm whis is literally next door but one. Overlooked by the big wheel ride on the opposite side of the river from the Shakespeare theatre and a pleasant vista . The cleanliness and eye for detail was on point . I observed the same lady reception staff member on walking past the sofas and chairs straight a cushion on a chair and observing the area for signs of anything amiss. Very nice to observe.
Jane
ديسمبر 2024